![]() They're not going to listen to your concerns and a property manager doesn't even call or respond to emails! Now I have to figure out what to do with my dogs because they keep escaping out of this raggedy gate! AND I PAY PET RENT! The worker came out and said this is a two man job, so submit another work order requesting two people come out! Over a month of time will have been spent before the issue will be fixed! There's so much more I could say, but I'll end with DO NOT RENT from them. I recently requested the sliding glass door be fixed. They mark the work order as COMPLETE and then you have to call again to request another work order for the follow up. Then, if they come out and look at the issue and there's more work to be done. Only for someone else to call later to actually schedule! I have missed so much work it's not funny. ![]() The maintenance request process is asinine! You have to call, give them the issue, and be booked for a tentative appointment. This isn't the first time this has happened yet they come out and do a half job or report to the main office that nothing is wrong with the fence. We're going into hurricane season and the wind recently blew the gate open from the back corner. I have requested numerous times for them to fix the gate and have only had them come out and half patch it up. look elsewhere.įirst Key Homes has a huge problem in their maintenance department. The lack of coordination, communication, and ridiculous requests for unnecessary and unneeded documentation to simply rent a house makes me seriously wonder if this isn't a fraud or identity theft operation. But I suppose that's exactly what they want. Had I known that the substantial amount of information entered and the documents uploaded through the application were just a start, I would have stopped right then and never would have paid the application fees. Emails from 5 different people requesting that I send them the exact same information I already uploaded on the website? Multiple telephone calls from me, messages left, and not a single return call. Send them all emails and email threads from my company relating to my transfer? Really? Like I'm going to send them privileged internal communication from my company? Provide copies of 1040's for my wife who doesn't work, and my son who is a student and doesn't work? Provide "2 BS"? I don't even know what that is. Documentation that is needlessly intrusive and well beyond anything reasonable or customary. After finally getting through that and paying the application fees, the demand for an unbelievable amount of additional documentation is sent. The web page barely functions, not allowing input in many areas and kicking you back to the beginning repeatedly. The application process is an unmitigated disaster.
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